FAQ
General
Yes, we do. Our Larx swimwear boutique has been located in the same shopfront in Newport on Sydney's stunning Northern Beaches since 1986.
Address: Shop 1, 367 Barrenjoey Road, Newport, NSW 2106, Australia.
Find out our contact details, opening hours and get directions here.
At Larx we want to empower everyone to feel confident in swimwear and in their bodies. We stock specialty swimwear for:
Selecting swimwear is a lot about personal preferences. We can help guide you in-store with personalised fittings and solutions that fit your taste and body shape. Or you can check out all the many swimwear categories we have online to help you find your perfect fit.
We share lots of styling tips on how to wear your swimwear in and out of the water on our blog and via social media.
Instagram: @larxboutique
Facebook: @LARXboutique
Yes, we offer free personal swimwear fittings in store for all. We take your needs and desires into account and offer solutions that will help you feel your best.
Book your free personal fitting online, contact us or show up at our store. No obligations.
Our team has over 13 years of experience personally fitting swimwear to thousands of women.
All of our swimwear, resortwear and accessories have size ranges and descriptions detailed on their respective product and brand pages.
At Larx, we stock sizes from AU 6-24 and A-G bust size. Note that most brands have standard Australian women's sizing.
Feel free to contact us about any of your sizing questions or visit us in-store for a free personalised swimwear fitting.
Feeling seen and confident in swimwear also comes from size-inclusive swimwear. That's why Larx stocks a range of women's swimwear sizes from AU 6-24 and A-G bust size.
Search for big bust swimwear or swimwear with tummy control that shows off your curves, plus use the filters on product pages to search for swimwear available in your size.
Giving your swimwear love and care will ensure it lasts for years to come.
Aside from abiding by the fabric and washing instructions on the inside tag of your swimsuit, it's always best to rinse swimwear after being in water so that salts, chlorine or other nasties in the water don't fade, deshape, or degrade the fabric.
Read our product care guide for more tips.
Get ready for exclusive offers and rewards exclusive to our Larx Loyalty Rewards members.
Earn points with every dollar you spend to go towards new purchases, and reap the rewards that include a $25 coupon for every referral you sign up.
It's free and easy to get started on your loyalty journey. Sign up now via the Rewards pop-up on the bottom right of the website.
Larx offers a discount code of 10% off your first purchase when you sign up for our email newsletter.
Scroll down to the footer of the website to sign up for emails and become part of our Larx community.
To redeem the discount, apply the code at checkout. The discount code is valid on full price products only.
Yes, we sell gift cards both online and in-store.
Online gift cards can be purchased in the amounts of $50, $75, $100, $150, $200 or $300.
Payments & Safety
We currently accept payment online from the following methods:
- Visa
- Mastercard
- American Express
- UnionPay
- UCB
- PayPal
- Shop
- G Pay
- Afterpay
- Larx Gift Card
- Larx store credit
Yes, we offer Afterpay as a buy now, pay later option. Simply select the Afterpay payment option at checkout.
If you have a Larx gift voucher or store credit that you'd like to use as payment, you can enter the code under the ‘Gift Card or Discount Code’ field at checkout.
Please contact us if you experience any issues.
If you need to change or cancel your order, please contact us ASAP.
Phone: (02) 9997 2694
Email: info@larx.com.au
If your order has been processed by our team, we unfortunately cannot cancel it or make any changes. However, we will do our best to assist if there has been a mistake.
Larx is an Australian retail store. All prices are shown in Australian Dollars (AUD) unless the currency is changed in the footer of our website.
All prices are charged in Australian Dollars.
All payment processing and vital customer information is quick, easy, and secure. Our Larx online store URL begins with 'https' (instead of 'http'), which also means that the website is protected and secure.
Learn more about our store's safe checkout experience (powered by Shopify) here.
All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express, and Discover.
Shipping & Delivery
Yes, we offer free shipping locally in Australia for all orders over $100.
There is a $15 standard postage and handling fee for all Australian orders with a total less than $100, and $20 for express post.
All Australian orders over $100 have free shipping.
International shipping rates vary depending on your region and are calculated at checkout.
Here are the full details of our Shipping Policy.
We use Australia Post services to send all of our orders, both domestic and international.
You can track your order's delivery with the tracking code provided in your purchase confirmation email via the Australia Post e-parcel tracking service.
Domestic standard shipping within Australia can take between 2-5 business days after purchase. In rural areas, delivery may take longer but should not exceed 8-10 business days.
Express shipping in Australia can take 1-4 business days.
International shipping could take up to 14 business days, or as stated at checkout. Due to global supply chain challenges, shipping times may be longer than usual.
During busy periods and sales, there may be delays in the dispatch of your order.
Yes, we ship our products all over the globe. However, shipping to the USA is currently suspended.
Free shipping over $100 is not applicable for international orders. Shipping rates could vary depending on your region and are calculated at checkout. All items are shipped from our store in Australia.
International customers are responsible for customs and duties within their own country. Note that duties and taxes are non-refundable.
We deliver to all areas in Australia and also ship to most locations internationally. However, shipping to the USA is currently suspended.
Feel free to contact us directly if you need further help with your delivery location.
Returns & Refunds
We aim to provide every Larx customer with products of the highest standard and quality.
If you received the wrong product, style or size, please contact us and provide details of your order number and information about the product you received incorrectly.
Once we receive your request, we will ensure you receive your original order or are given a full refund or store credit.
For faulty items, please email us your order number, a description of the issue and a photo of the product fault to fast-track the process.
Once we receive your request, we will arrange a replacement or refund for you.
For change of mind purchases, we offer refunds on full price sales only when products are returned in new and unused condition within 30 days post-purchase. Full refunds or store credit will be issued to the value of the product being returned.
If your return is eligible for a refund, you will be refunded to your original payment method, less any shipping fees. You will be notified via email once your refund has been issued. Please allow up to 5 business days for this amount to appear in your account.
Check out our refund policy for more information, or contact us directly.
All sale items, gift cards, opened sunscreen products and earring purchases (for hygiene reasons, unless faulty) are final and not eligible for refunds or returns.
Full-priced unused products with all tags and swimwear hygiene stickers can be returned up to 30 days after purchase, in person or via post.
To initiate a return, contact us via email, phone or via the contact form online. Please detail your order number and if you would like a refund, exchange or store credit.
Expenses associated with postage for returns are at the cost of the customer and will not be refunded by Larx.
Yes, you can exchange your purchase for another item in stock at Larx.
A product with the same value as your purchase can be directly exchanged. If the product you wish to exchange is of higher value than your original purchase, you will be issued a store credit for the original value.
Contact us directly to initiate an exchange.
All shipping costs and expenses associated with postage for returns are at the cost of the customer.
As soon as we receive your return at our retail store, our Larx team will email you a confirmation.
Please allow 3-5 business days for our team to process your return and for your accounts to be credited.